The Westminster Water Division is proud to serve the highest quality water to Westminster and portions of Midway City. Westminster water is monitored daily and tested weekly for contaminants. If you believe you have a water quality problem, please consult the below common causes. If you still have questions, please contact Water Supervisor Paul Kalix at 714-548-3699 or firstname.lastname@example.org
Common Water Quality Complaints:
My water is discolored brown
A nearby hydrant may have been hit or is flushing as part of routine maintenance which caused a minimal amount of sediment to enter the system. Sediment may discolor your water, but is not harmful. If your water is discolored during flushing, discontinue use and resume after your water runs clear. This could take up to two hours after flushing stops. The Water Division recommends you avoid showering and washing clothes during the hours they are flushing in your area until your water runs clear. Even though the water is safe to drink, the color in the water could discolor clothes.
If your water is a different color or remains brown for more than a day, please contact Water Supervisor Paul Kalix at 714-548-3699 or email@example.com
My water smells like rotten eggs
This is most likely not your water, but your P-trap. P-traps hold debris that have drained from the sink and prevents clogs deep within the plumbing system. P-traps can release an odor into the house which may smell like rotten eggs. To check if the water smells, fill a glass with water and take it outside the house (or at least outside the kitchen.) The water should be odorless. Running the water for several minutes will help eliminate the smell from your sink.
If your water smells once you've smelled it outside your kitchen, please contact Water Supervisor Paul Kalix at 714-548-3699 or firstname.lastname@example.org
My water pressure is terrible
Two main reasons cause pressure problems: water softeners and tankless water heaters.
Water softener: Water softeners require routine maintenance to clean the brine tank, resin tank and resin bed to maintain proper water pressure. Consult your owner's manual for cleaning maintenance schedule and requirements.
Water heater: Calcium buildup can effect a water heater's ability to function properly and can result in lowered water pressure. Consult your owner's manual for cleaning maintenance schedule and requirements.
If your water pressure is still low after maintaining your water softener and water heater, please contact Water Supervisor Paul Kalix at 714-548-3699 or email@example.com